Last Updated: 12 April, 2025
Coinlocally Exchange is an independent and international cryptocurrency trading platform committed to legal compliance, security, and financial transparency. These policies are designed to protect users, prevent misconduct, enhance asset security, and adhere to international regulations. By registering and using Coinlocally’s services, users agree to comply with these policies.
1.1. User Identity Verification (KYC)
Coinlocally has different levels of identity verification:
Level 1 (Basic Access): Users can withdraw up to 100,000 USD daily without submitting identity documents.
Level 2 (Full KYC): Users who submit valid identification documents can increase their withdrawal limits.
Level 3 (VIP & Institutional Accounts): This level includes enhanced due diligence for professional traders and financial institutions.
Required information includes full name, date of birth, address, phone number, valid ID documents, and, in some cases, proof of address. All user information is stored and protected using advanced security protocols. Coinlocally may request additional documentation if needed.
1.2. Anti-Money Laundering (AML) & Counter-Terrorism Financing (CFT)
Coinlocally operates in compliance with global AML and CFT regulations.
Users must not conduct transactions directly with unauthorized exchanges or countries not compliant with FATF regulations. Any suspicious transactions related to these regions may be blocked and investigated.
Coinlocally employs advanced monitoring systems to detect and prevent illegal activities.
Suspicious transactions may be subject to investigation and temporary restrictions.
Users are prohibited from using Coinlocally for illegal activities, including money laundering, terrorist financing, fraud, and tax evasion.
2.1. Asset & Data Security
Coinlocally uses two-factor authentication (2FA), cold wallets,{' '} data encryption, and anti-intrusion architecture to protect user assets and information.
Our Cybersecurity team in Singapore operates 24/7 to monitor for suspicious activities.
If any unusual activity is detected, user accounts may be temporarily restricted for security verification.
2.2. Privacy Protection
Coinlocally does not sell or share user data with third parties.
User information will only be shared if required by legal authorities.
Users can request the deletion of their personal data, subject to regulatory requirements.
3.1. Trading Fees
Coinlocally maintains a transparent fee structure, which is published on the official fee page.
Fees may vary depending on trading volume, account type, and cryptocurrency.
3.2. Deposits & Withdrawals
Users must review the deposit and withdrawal policies of each cryptocurrency before initiating transactions.
Coinlocally may require additional verification to enhance user security.
Withdrawals flagged as suspicious may be temporarily restricted for further review.
4.1. User Responsibilities
Users must keep their account credentials secure and avoid sharing passwords with others.
Any abuse of the platform, including market manipulation,{' '} fraud, or multiple accountsto bypass limits, will result in account suspension.
4.2. Trading & Liquidity
Coinlocally is committed to providing high liquidity and fast order execution for users.
During high market volatility, slippage may occur, which is beyond the exchange’s control.
Users should evaluate market conditions and risks before trading.
Coinlocally complies with all relevant international financial and cryptocurrency regulations.
Users from sanctioned countries are prohibited from using Coinlocally’s services.
Users must not conduct transactions directly with unauthorized exchanges or countries not compliant with FATF regulations.
If a country enforces new regulations on cryptocurrency exchanges, Coinlocally may restrict services in that jurisdiction.
Users may request to close their accounts by contacting customer support.
If a user has a remaining balance, they must withdraw their funds before account closure.
If fraudulent activities or policy violations are detected, Coinlocally reserves the right to suspend or terminate accounts.
If fraudulent activities or policy violations are detected, Coinlocally reserves the right to suspend or terminate accounts.
Coinlocally reserves the right to update these policies at any time based on market conditions and regulatory requirements.
Users are responsible for regularly reviewing policy updates.
Continued use of Coinlocally’s services after any policy changes implies acceptance of the new terms.
For inquiries or further assistance, please contact
our support team
